Come 22 February (Friday this week), I am talking about ?WordPress for Technical Documentation? at TCWorld India Conference 2013, in Bangalore.
An introduction to the topic is:
?Product owners are realizing that they need to have community based documentation for their products, rather than a traditional help file. The documentation is evolving from merely a ?help file? to huge knowledge bases. For example over last few years, we have seen the paradigm shift towards:
- User Generated Content
- Role Based Access to Topics
- Custom Content Types
- Statistics and Analysis to track user behavior
- Rating, Feedback and Filtering Topics for Different Parameters
- Social Media Integration
- Custom Reports
I will also talk briefly about a case study where I am implementing WordPress to develop the support center of a huge LMS marketplace.?
This is interesting in the sense that it has challenged technical writers to explore different horizons for documentation tools.
The location: http://conferences.tekom.de/tcworldin13/bangalore/venue/
The program: http://conferences.tekom.de/tcworldin13/program/
I will share my experience of other sessions, in following posts.
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